Yelp or can be surprisingly helpful in your search for a mechanic. Sometimes a higher price really does equal better service. On that same note, you can always check with the Better Business Bureau (BBB) to see if there’s been any complaints about the mechanics or repair shops near you.Ī few small complaints shouldn’t make you rule out a business entirely, but a shop that’s received a particularly high number of complaints should be avoided. If they are, it’s not a guarantee of a solid operation, but these associations require mechanics to go through a certain amount of training in order to receive certification, so it’s likely they know what they’re doing.
Are the mechanics registered with the National Institute or Automotive Service Excellence (ASE)? Are they affiliated with other trade associations like the American Automobile Association (AAA)? You can also ask what certifications the shop has. If a shop won’t tell you, if they’re rude, or seems especially expensive, take your business elsewhere. You have the right to know how much a repair costs. You can call multiple repair shops near you and ask for an estimate (for the repair and the hourly rate for labor). That’s how small-town shops get a lot of their business. Word of mouth matters a lot to mechanics.
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